SENZA Health ("SENZA", "we", "us", or "our") is building an AI-powered health and longevity platform. This Privacy Policy describes how we collect, use, share, and protect information when you visit our website, join our waitlist, or otherwise interact with us. SENZA is a pre-launch product, and this policy will be expanded and updated as our products and services become available.

1. Information we collect

We aim to collect only what we need. Depending on how you interact with us, this may include:

• Information you provide. Your name, email address, and any details you share when you join the waitlist, contact us, or apply to join the team.
• Health and biometric data. If and when you choose to connect data sources or use our future products, this may include data from smartwatches, blood tests, continuous glucose monitors, nutrition, sleep, activity, supplements, medications, and biochemical biomarkers. We treat this as sensitive data and handle it with extra care.
• Usage data. Basic information about how you use our website, such as pages visited and interactions, used to improve the experience.
• Device and technical data. Information such as browser type, device type, and general location inferred from your IP address.

2. How we use your information

We use the information we collect to:

• Operate, maintain, and improve our website and products.
• Manage the waitlist and send you updates you have asked for.
• Develop and improve our AI insights and research, where you have given the appropriate consent.
• Respond to your questions and provide support.
• Protect the security and integrity of our services and comply with legal obligations.

3. Your health data and your control

You remain in control of your personal health data. We do not sell your health data. Where our products process biometric or health information, we aim to do so only with your clear consent, and we aim to give you tools to view, export, and delete that data. You may withdraw your consent at any time, which may affect the insights we can provide.

4. How we share information

We do not sell your personal information. We may share information only in limited circumstances:

• Service providers. Trusted vendors who help us operate our services, such as hosting and analytics, under obligations to protect your data.
• With your direction. For example, reports you choose to share with a physician or healthcare provider.
• Legal and safety. When required by law, or to protect the rights, safety, and security of our users and the public.
• Business transfers. In connection with a merger, acquisition, or similar transaction, subject to this policy.

5. Data security

We aim to implement industry-leading security and privacy standards, including encryption in transit and at rest, access controls, and regular review of our practices. No method of transmission or storage is completely secure, but protecting your data is a core principle of how we build.

6. Data retention

We keep personal information only for as long as needed to provide our services and for legitimate business or legal purposes. When information is no longer needed, we take steps to delete or anonymize it.

7. Your rights and choices

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can also unsubscribe from our emails at any time using the link in each message. To exercise any of these rights, contact us at the address below.

8. Cookies and analytics

Our website may use essential cookies and limited analytics to understand how the site is used and to improve it. You can control cookies through your browser settings. Where required, we will ask for your consent before using non-essential cookies.

9. Children's privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. International users

We operate from offices in Vietnam and may process information in countries with different data protection laws. Where we transfer data across borders, we take steps to protect it consistent with this policy.

11. Changes to this policy

We may update this Privacy Policy as our products evolve. When we make material changes, we will update the date above and, where appropriate, notify you.

12. Contact us

If you have questions about this policy or your data, contact us at contact@senzahealth.com.